I have been looking forward to seeing the full, unedited interview of Jon Stewart ripping apart Jim Cramer on The Daily Show. Unfortunately, whenever I go to the official site, it takes forever to load, or doesn’t load at all, so I quit. And anyway, we’re talking about a half hour of video here—I’d much rather watch that from the comfort of my sofa. Imagine my delight, then, to find out that I could download the whole thing directly from the Video Marketplace on Xbox Live!

Unfortunately, this means navigating the completely unintuitive and overly complicated navigational structure that is the Video Marketplace. There is a much, much more straightforward Web Marketplace which allows you to click on stuff in a web browser and send it directly to your console, but you can’t use that for this. Instead, you must find it through your console, browsing through lists of items so long that there’s no telling what they contain. Larry “Major Nelson” Hyrb, Director of Programming for Xbox Live, explains:

Due to the way this free episode works in our system, you can’t queue it up from the Web Marketplace. You’ll have to go grab it old skool style when you are on your console. Once you sign in head to Video Marketplace > TV Shows > Network and Studios > Comedy Central > The Daily Show with Jon Stewart > Season 14 > then scroll down to the The Unedited Interview Between Jon Stewart and Jim Cramer. (Kinda makes you appreciate the Web Marketplace, huh?)

No, Larry, it kinda makes me wish that the navigational interface of the New Xbox Experience didn’t suck. The Web Marketplace is proof that there are better ways to do this. I’ll jump through these hoops to get this one video I want, and I thank you for these instructions here—because if it weren’t for that, there’s no way I would’ve bothered digging through all those layers myself.

This needs to be fixed if Microsoft wants the Xbox to actually be used as the go-to living room device for anybody besides the hardcore nerds who read gaming sites, know about the Web Marketplace, or are willing to spend millennia browsing for content . In the meantime, Microsoft, please feel free to flash a warning message whenever we try to use the Marketplace on the console: “Save yourself the headache! Marketplace.xbox.com is way easier than this.”